Q1: Can you provide a sample order for the Portable Energy Supply Station for Household Emergency?
A: Absolutely, we encourage sample orders to evaluate quality. Mixed samples are also welcome.
Q2: What is the estimated lead time?
A: It typically takes 3-5 days for sample preparation. For mass production, expect 8-10 working days.
Q3: Is there a minimum order quantity for the Portable Energy Supply Station?
A: We offer a low MOQ, with 1 unit available for sample checks.
Q4: What are the shipping methods and delivery times?
A: We use DHL, UPS, FedEx, or TNT for shipping, which usually takes 3-5 days.For larger orders, airline and sea shipping options are also available.
Q5: What is the procedure to place an order for the Portable Energy Supply Station?
A: First, communicate your requirements or application needs with us.
Secondly, we will provide a quotation based on your specifications or our recommendations.
Third: Once the sample is approved and the deposit is received, we will proceed with the formal order.
Q6: Can we have our logo printed on the Portable Energy Supply Station?
A: Yes, please formally inform us prior to production.
Q7: Is there a warranty offered for the Portable Energy Supply Station?
A: Certainly, we offer a 1-year warranty on all our products.
Q8: How do you handle defective products?
A: Firstly, our strict quality control system ensures a defect rate of less than 0.2%.
Secondly, during the warranty period, we will replace small quantities with new products in the next order. For larger batches, we can repair and resend them, or discuss other solutions such as a recall, depending on the situation.
